Privacy Policy

Use of Personal Information

At Heal & Glow Studio, we collect personal information solely for the purpose of delivering our services effectively. The personal information we gather is provided by our clients or prospective clients on a voluntary basis. There is no obligation for you to provide personal information, but please note that withholding certain information may limit our ability to provide you with our full range of services.

Primary Purposes for Using Personal Information:

Service Provision: To fulfill obligations stemming from a client’s request for services and Heal & Glow Studio's agreement to provide those services, including but not limited to Hijama therapy and teeth whitening treatments.

Client Services: To effectively render services to our clients, ensuring their needs are met with the highest standards of care and professionalism.

Feedback and Improvement: To obtain opinions or comments about our services from our members, aiding us in enhancing our offerings.

Updates and Promotions: To provide clients with information about new services, special offers, and other pertinent information that may be of interest regarding our clinic's offerings.

Personal information will not be used or disclosed for purposes other than those specified above without your explicit consent, except in situations where such disclosure is mandated by law or is necessary to protect the rights or property of Heal & Glow Studio, or to address serious threats to an individual’s health or safety.

For the purposes of this policy, sensitive information is considered a category within personal information, subject to the same rigorous standards of protection and confidentiality.

Access, Amendment, and Deletion of Personal Information
You have the right to review personal and/or sensitive information that may be recorded on Heal & Glow Studio's database. Should you wish to access this information, please submit a written request for such review.

Furthermore, you may request the deletion or amendment of your personal and/or sensitive information. Heal & Glow Studio will take all reasonable steps to delete or amend the information as requested, except in cases where retention is required for legal reasons. This includes, but is not limited to, the proper maintenance of medical and health records as mandated by health regulations and laws.

Please be aware that the deletion or amendment of your personal information may impact our ability to sell products directly to you and/or provide certain services, including after-sales services. This is because accurate and complete information is often crucial for the effective delivery of our services and compliance with regulatory requirements.

We are committed to ensuring that your information is managed responsibly and with respect for your privacy rights. All requests related to your personal information will be handled in accordance with applicable laws and professional standards.